How do I add a cash out account?

This is how to add (or update) a cash out account, either a Bitcoin wallet address or, if you're a South African citizen, your bank account details.


NOTE: We only offer withdrawals in South African Rands (ZAR) or Bitcoin (BTC), no other currencies. ZAR withdrawals are only available to South African citizens/South African bank account holders.


To add a payout account:

  1. Login to your Sun Exchange account
  2. Navigate to your Dashboard
  3. Click on the "Cash Out" tab

    Depending on the cash out account that you're adding, you will then;

  4. Click on "Add Bank Account Details" and add your local South African banking details


  5. If you are non-South African/do not have a South African bank account, then you would click on "Add Bitcoin Address"  and add your desired Bitcoin wallet address.

Tip: If you're updating any of your accounts you will see an "Update" button below your current active account information.

If you have 2FA enabled you will need to use the code from the app to confirm changes, otherwise, you will need to confirm it using the One-Time-PIN that will be sent to your registered email address.